Refund & Return Policy — Dosed Beauty

 

 

Last updated: [24/11/2025]

 

We want you to love your products. If you’re not satisfied, please review the policy below.

 

 

 

1. Returns

 

 

For hygiene and safety reasons, we can only accept returns of unopened, unused products in their original packaging.

 

To be eligible:

 

• Item must be returned within 14 days of delivery

• Product must be unopened and unused

• Proof of purchase must be provided

 

 

Please contact us before sending any return:

 info@dosedbeauty.co.uk

 

 

 

2. Non-Returnable Items

 

 

Due to hygiene regulations, we cannot accept returns of:

 

• Opened or used products

• Skincare, cosmetics, or body products that have been unsealed

• Sale or clearance items

• Gift cards

 

 

 

 

3. Refunds

 

 

Once your return is received and inspected:

 

• Approved refunds are issued to your original payment method

• Refunds may take 5–10 working days to process

• Shipping fees are non-refundable

 

 

 

 

4. Exchanges

 

 

We only replace items that arrive:

 

• Damaged

• Defective

• Incorrect

 

 

Please email us within 48 hours of delivery with photos.

 

 

 

5. Lost or Stolen Packages

 

 

Once an order shows as delivered, we are not responsible for:

 

• Lost packages

• Stolen packages

 

 

For issues, please contact the courier directly.

 

 

 

6. International Orders

 

 

International customers are responsible for:

 

• Import duties

• Customs fees

• Local taxes

 

 

We cannot refund orders refused due to customs charges.

 

 

 

7. Contact

 

 

 info@dosedbeauty.co.uk